Reduce Friction,
Accelerate Conversions.
In today’s digital economy, experience and conversions are everything. Customers expect fast, secure and seamless journeys and if you don’t deliver, they’ll leave. With the broadest range of identity verification methods on the market and end-user choice built in, plus intuitive workflows, intelligent UX and zero-compromise compliance, we help you convert more users, reduce abandonment and build long-term trust from the very first interaction.
Where We Solve User Experience
& Conversion Challenges.
Clunky workflows, slow load times or unclear instructions can turn even the most interested user away. High drop-off rates mean lost revenue and wasted acquisition costs.
The IDnow Advantage
AI-Powered Frictionless Flows
Speed matters. Harnessing AI automation and real-time decisioning, we ensure users can verify their identity in seconds, not minutes, while maintaining robust security throughout.
Mobile-First Design
Optimised for any device, screen size and bandwidth, because a global customer base demands universal accessibility.
Adaptive UX
We tailor verification flows to the right risk level, keeping journeys fast for low-risk users and intelligently escalating checks when risk rises, while giving end users a choice of IDV method to reduce friction and abandonment.
Complex verification steps and unclear user prompts leave customers feeling confused, unsafe or frustrated. Trust isn’t built, it’s broken.
The IDnow Advantage
Real-time Feedback Loops
If something goes wrong, like blurry document captures or bad lighting, we provide instant, helpful feedback so users can course-correct without quitting.
Streamlined Integrations
Our flexible API and SDK make it easy to embed our solutions into your existing user journeys, helping you launch faster and deliver smoother, more intuitive experiences.
Global Coverage, Local Confidence
We support over 3,800 identity documents and 30+ languages, ensuring users feel understood, supported and secure no matter where they are in the world.
Slow, friction-heavy processes can make onboarding painfully slow. In hyper-competitive markets, that’s all it takes to lose the deal.
The IDnow Advantage
24/7 Verification
With our solutions, your onboarding works around the clock. No queues. No delays. Just instant onboarding at any hour.
Intelligent Fallback Logic
We can automatically and intuitively offer alternative verification methods, such as eID or manual review, keeping users in flow, minimizing frustration, and protecting conversion rates.
Scalable Infrastructure
Whether its 1,000 users or 1 million, our platform scales without lag, ensuring every customer gets the same fast, frictionless experience.
Regulated industries face stricter onboarding requirements. But too many checks can overload users and lead to drop-off.
The IDnow Advantage
Tailored Compliance Flows
We adapt flows to match local regulations, like BaFin in Germany or PVID in France, ensuring the right checks for the right market.
QES Onboarding
Enable fully digital onboarding with qualified electronic signatures that are legally binding, regulation-ready and seamlessly integrated into the user journey.
Risk-Based Routing
Route users through low, medium or high-assurance verification flows based on real-time signals, maximising conversion while meeting your risk threshold.
When users are forced to switch platforms, devices or verification methods mid-journey, friction builds and completion rates drop.
The IDnow Advantage
Cross-Device Continuity
Start on desktop, finish on mobile, seamlessly. We ensure identity verification flows follow users across devices without disruption, reducing drop-off and boosting completion rates.
EUDI Wallet Integration
Trust once. Use everywhere. By integrating with the EUDI Wallet, you enable customers to authenticate and share verified identity attributes instantly, directly from their government-backed digital wallet. No repeated document uploads. No redundant verification steps. Just secure, consent-based data sharing that accelerates onboarding and reduces abandonment.
Embedded UX
Verify and build trust in your app, in your flow, in your brand with no redirects and no drop-offs.
Ready to unlock the power of seamless UX for higher conversions?
With IDnow, you can create frictionless experiences that drive faster onboarding, boost conversions and enhance user satisfaction, all while staying secure and compliant. Let us help you accelerate your growth.
WHAT’S GOING ON
Latest UX & Compliance Insights.
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The Identity Gap: Friction Vs Conversion. What the EUDI Wallet Will and Won’t Fix Tomorrow
IDnow’s EUDI Wallet Consumer Survey reveals almost half of French and German consumers have abandoned transactions because identity verification was too difficult. Nearly half (46%) of European consumers have abandoned a transaction due to identity verification being too difficult or too time-consuming. Not because they changed their mind. Not because they found a better offer but because proving who they were was simply too hard. That figure comes…
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5 Questions For… the European Blockchain Sandbox Lead.
In the first instalment of IDnow’s ‘5 Questions For…’ interview series, we sit down with Marjolein Geus to discuss how the European Blockchain Sandbox has helped regulators and innovators turn Web3 ambition into compliance-by-design best practice, and ask what’s next… Running from early 2023 to February 2026, the European Blockchain Sandbox was created to establish a pan-European framework to increase legal certainty for innovative…
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The EUDI Wallet Explained: Everything Banks Need to Know Before 2027.
In the first of our three-part ‘Everything You Need to Know About the EUDI Wallet’ blog series, we explain what the EUDI Wallet is, what data it contains, and why the 2027 deadline is one no bank can afford to miss. Imagine being able to access your passport, driving licence, bank account credentials, and proof of age and address – basically, your whole digital identity – from your smartphone. That’s the…