Secure Policies. Better Returns. Built for Insurance.
Insurance providers are under growing pressure to deliver seamless digital experiences while defending against rising fraud and meeting complex compliance standards. Whether you’re onboarding policyholders, processing claims or verifying beneficiaries, IDnow helps you build trust across the entire insurance journey with fast, secure and compliant identity verification solutions that put both customer satisfaction and risk mitigation first.
Why Insurers
Choose IDnow.
From quote to claim, trust is everything. Yet identity fraud and tightening regulations are making it harder to deliver the frictionless experiences today’s customers expect.
Our flexible platform enables you to securely verify customers, detect fraud in real time and meet AML, KYC and GDPR requirements all while reducing friction and operational overhead. Whether you’re in life, health, auto or commercial insurance, we help you streamline processes, protect your business and serve customers faster.
“Docusign and IDnow have a longstanding and trusted partnership. As the first agreement cloud technology vendor and a qualified trust service provider in Europe, Docusign integrates with IDnow’s identity verification solutions to enable organizations to adopt legally valid electronic signing across Europe. Together, we’ve collaborated with regulators to provide new and accessible ways to sign digitally at the highest security level and comply with eIDAS qualified electronic signature requirements. We particularly appreciate IDnow’s emphasis on outstanding technology as well as their effort to fulfil the security standards.”
Thibault De Valroger, Sr Director Business Development at Docusign
“Thanks to IDnow, we have become the market leader in our credit card segment. We manage to give our customers a credit decision in real time and verify the customer in real time.”
Julian Grötzbach, Head of Expansion Cards at TF Bank
“Through our partnership with IDnow, our customers can now verify their identity independently from anywhere, without being restricted by service hours. This brings us another step closer to our goal of making all banking processes completely digital and as simple as possible.”
Michel Billon, CEO at Hanseatic Bank
“21X operates at the cutting edge of capital markets and we need equally capable partners. Partnering with IDnow enables us to rapidly launch new offerings while ensuring our participants remain compliant. Recently, the exceptional team at IDnow went above and beyond to support us in delivering a new solution in weeks rather than months. We look forward to further strengthening our partnership and powering the future of capital markets together.”
Severin Kranz, Head of Business Development at 21X
“I would recommend IDnow for many reasons – the collaboration is really fun, technically, we are operating at an advanced level, the speed of implementation is excellent, and the collaboration is also highly cost effective.”
Julian Grötzbach, Head of Expansion Cards at TF Bank
“IDnow has enabled us to quickly, yet securely, transform our onboarding process in line with customer expectations.”
Sean Jevens, Head of Digital Customer and Staff Engagement at AIB
Where We Help
in Insurance.
Policyholder Onboarding
Deliver a seamless, secure first impression. IDnow helps you onboard customers quickly with identity verification that’s compliant, scalable and user-friendly.
Claims Management
Verify claimants and documents instantly to reduce fraud, accelerate decisions and streamline claims resolution while maintaining full auditability.
Beneficiary Verification
Authenticate individuals during sensitive processes like life insurance disbursements or health benefit verifications, ensuring compliance and minimising risk.
Auto, Home & Travel Insurance
Verify drivers, homeowners or travellers with document checks and real-time risk scoring that support rapid quote-to-policy flows and secure mid-term adjustments.
Commercial & SME Insurance
Securely verify business customers and UBOs (Ultimate Beneficial Owners) with robust KYB checks, customisable workflows and enhanced due diligence tools.
Solving What Matters in Insurance
Fraud Prevention & Security
Block fraudulent claims and synthetic identities using biometric verification, AI-powered document checks and device fingerprinting.
Regulatory Compliance
Navigate global and industry-specific requirements from AMLD to GDPR with certified, auditable identity flows.
Customer Experience & Conversions
Reduce drop-off and speed up onboarding with fast, frictionless identity checks across all channels and devices.
Operational Efficiency
Automate manual checks, reduce administrative overhead and handle peak periods effortlessly with intelligent, scalable workflows.
Scalability & Flexibility
Adapt to new products, markets and regulatory changes with modular technology and seamless integrations.
The future of insurance is digital and it starts with trusted identity.
IDnow helps you deliver secure, compliant and customer-friendly experiences across the insurance lifecycle.
WHAT’S GOING ON
Latest News & Insights.
-
QEAA for AMLR: The Missing Facts in Financial Services Onboarding
Financial institutions have become good at answering one question: is this person who they claim to be? Now, AMLR requires them to ask further questions — and QEAA may hold the answer.
-
Lessons From… Why ETSI, AMLR and eIDAS 2.0 Standards are Your Competitive Advantage
Most businesses treat standards compliance as a cost. Sebastian Elfors, Chief Security Officer at IDnow Trust Services and active contributor to ETSI and CEN working groups, argues it could be the opposite, if businesses only knew how to use them. I have spent much of my working life attending standardisation meetings that many in the identity verification industry may not know take place. They are long, detailed, sometimes contentious discussions between technical experts, regulators, national…
-
The Identity Gap: One Size Fits None. Why the EUDI Wallet Won’t Please Everyone…
24% of European consumers still prefer branch-based onboarding, while 16% won’t open a bank account online at all. Here’s why a successful EUDI Wallet integration must work for every customer. Key takeaways: In the ‘Identity Gap: Friction vs Conversion’ and ‘The Identity Gap: Privacy vs Compliance’ blogs, we explored why 46% of consumers abandon identity verification and how selective disclosure is the…