Teylor is a leading European SME lending platform, providing innovative financing solutions to businesses across Europe. With a fully digital lending journey, Teylor aims to give SMEs access to financing when they need it, without the lengthy processes associated with traditional lending.
Founded: 2018 | Employees: ~80 | Credit volume to date: €10+ billion
Financial Services / Fintech | Expanding across Europe | Video Identification | QES
TEYLOR AT A GLANCE
€10B+
credit volume to date
5 days
integration time
Up to 83%
faster financing
FINANCIAL SERVICES • SME LENDING • EUROPE
By combining IDnow Video Identification and Qualified Electronic Signatures (QES) in its digital lending journey, Teylor enables business borrowers to complete identity verification and contract signing digitally, supporting a fast, seamless path from loan application to payout.
Early partnership story.
This case study captures Teylor’s experience with IDnow at an early stage of the partnership. Quantitative performance results will be added as more data becomes available.
With IDnow, Teylor can offer a cutting-edge digital lending application with a user-friendly, secure, and reliable identification process.
Randa Elbaz, Staff Product Manager, Teylor
The challenge.
Making SME financing as fast as the decision
For SMEs, access to financing can directly affect day-to-day business. Whether a company needs to manage cash flow, cover an unexpected expense or pursue an opportunity, waiting weeks for financing can come at a cost.
Teylor was built around a different proposition: make SME lending faster, simpler and more efficient through a digital-first experience.
Customers can receive a preliminary offer within seconds. Once underwriting and approvals are complete, financing can be paid out within one to two working days.
Every step needs to support that promise, including identity verification and contract signing.
Speed is one of the most critical pillars that we try to offer and to achieve.
Randa Elbaz, Staff Product Manager, Teylor
But speed cannot come at the expense of security or compliance. Teylor handles sensitive financial information and operates in a highly regulated environment, making IT security, data protection, AML compliance and a seamless user experience equally important.
Why IDnow.
A shared focus on speed, security and trust
Teylor has worked with IDnow since launching its platform in 2019. Digital identity verification was part of its digital-first lending model from the beginning.
The company selected IDnow based on ease of use, strong security, regulatory compliance and trust among end users. Combining digital KYC and contract signing was also critical to keeping the lending journey fast and seamless.
We decided to collaborate with IDnow from the beginning, because we know and we’re sure that having an automated digital KYC and contract signature process is key to our success.
Randa Elbaz, Staff Product Manager, Teylor
The complexity of SME identity verification.
One business can mean multiple identities
Business lending can make KYC more complex than a typical consumer journey.
Depending on the company structure, the legal representative and UBO may be the same person. Larger businesses can have multiple UBOs, potentially with different ownership percentages or nationalities.
Teylor performs due diligence on the company, its shareholder structure and the relevant UBOs, with identification requirements depending on the company structure and applicable regulation.
As Teylor expands across Europe, multi-country document support and a scalable identification process are increasingly important.
The solution.
KYC and qualified signing in one digital journey
Teylor uses two IDnow solutions: Video Identification and Qualified Electronic Signatures (QES).
The journey starts when a business applies for a loan through Teylor’s website, providing basic information about the company, requested loan amount and desired term.
Teylor can then provide a preliminary offer within seconds. Once underwriting is complete, the relevant UBO or UBOs complete KYC through IDnow Video Identification and digitally sign the contract using QES.
In some cases, Teylor combines both steps into one seamless process using IDnow’s instant reverification capability.
The solutions are integrated through both API and web redirect, with no specific customisations required.
From application to financing
- Apply — The business borrower starts a loan application through Teylor’s digital platform.
- Receive an offer — Basic business and loan information enables a preliminary offer within seconds.
- Underwriting — Additional financial information or documents may be requested before Teylor completes its in-house underwriting.
- Verify and sign — The relevant UBO or UBOs complete digital KYC and sign the contract electronically using QES.
- Receive financing — Once approvals are complete, the loan can be paid out within one to two working days.
The experience so far.
A fully digital lending journey in one week
Teylor’s integration with IDnow took just five working days. The company describes the implementation as smooth, with knowledgeable support from the IDnow team and no major issues.
The result is a digital lending journey in which identification and contract signing can take place without switching to paper or manual intervention.
Previously it was a very tedious process, but now it is seamless for both internal users and our clients.
Randa Elbaz, Staff Product Manager, Teylor
Early impact.
Speed, precision and efficiency from application to payout
As an early-stage partnership story, Teylor’s experience with IDnow is currently best described through early qualitative impact and the performance of its lending model rather than a long-term set of measured IDnow results.
Early indicators include:
- Preliminary offers within seconds
- Financing within 1–2 working days, compared with the 12+ days cited for traditional lending — representing up to 83% faster financing
- A fully digital end-to-end application
- KYC and QES combined into one process
- Five-day integration
- Scalable European coverage
For Teylor, the value is not speed alone. It is the combination of speed with security, compliance and a seamless user experience.
This is exactly what we aim for – having a digital, fast, and reliable process.
Randa Elbaz, Staff Product Manager, Teylor
As the partnership develops and more performance data becomes available, this case study will be updated with additional measurable results.
